Connecting your loyalty program to AI agents

If you run your business with an AI assistant — Claude, ChatGPT, or an agent your developer built — your loyalty program shouldn't be a silo. Loyalty+ ships an agent-ready surface out of the box; to our knowledge it's the only small-business loyalty platform that does.

MCP: plug your account into an assistant

Loyalty+ runs a Model Context Protocol server at POST /v1/api/mcp. Point any MCP-capable assistant at it with your API key (Settings → API key) and it gets ten tools: find a customer by phone, check balances, adjust points, list reward rules and redemptions, read dashboard stats. Every call is scoped to your own account — the same isolation as the portal.

That turns questions like "does 087 123 4567 have a reward waiting?" or "give Mary 50 goodwill points and tell me our redemption rate this month" into things you ask your assistant instead of tabs you open.

REST + discovery for custom agents

Everything the MCP tools do is also plain REST under /v1/api (JSON, x-api-key header). Agents can bootstrap from the machine-readable docs at /llms.txt and /openapi.json — hand an agent nothing but the domain and it can figure the rest out.

Guardrails

API keys are per-business and revocable in one click. Plan limits are enforced server-side (an agent can't create customers past your plan's cap), points can never go negative, and every adjustment lands in the same audit ledger the portal uses.