Five powerful algorithms run every night on your loyalty data. No Python. No data scientists. No extra cost. Just actionable insights in your dashboard every morning.
Every customer is scored on three dimensions: how recently they visited, how frequently they come, and how much money they spend. These scores automatically place them into meaningful segments.
Every customer has their own visit rhythm. A coffee shop regular who comes every 3 days is different from a salon customer who visits monthly. Our algorithm learns each customer's pattern and alerts you when they're overdue.
How it works:
Churn Score = Days since last visit ÷ Average visit gap. A score of 1.5x means they're 50% overdue. A score of 2.0x+ means critical — they've gone twice as long as usual.
Know exactly when each customer is expected to return. Perfect for timing re-engagement messages, planning staffing, or identifying customers who need a nudge.
Sarah visits every ~3 days
Next expected: Tomorrow
Tom visits weekly
Next expected: 2 days overdue
Today
Sarah M., Alex K.
Tomorrow
Lisa R.
In 3 days
Tom K., Maria S.
Overdue
James W., Chen L.
8
High Value
~45 pts/mo
22
Medium
~20 pts/mo
20
Low
~5 pts/mo
Not all customers are equal. Our CLV model predicts how much value each customer will bring over the next 30 and 90 days, combining visit frequency, average spend, and retention probability.
Use this to decide who deserves VIP treatment, where to focus your re-engagement efforts, and which customer relationships are worth investing in.
Protect your loyalty program from abuse. Our system automatically flags suspicious patterns so you can investigate before they become a problem.
Rapid Check-ins
Same customer checking in multiple times within 30 minutes
Points Outliers
Point awards that deviate significantly from the norm
Frequency Spikes
Sudden increase in visit frequency that breaks the pattern
Customer checked in twice within 5 minutes
Unusual points award: 500 pts (z-score: 4.2)
8 visits this week (avg: 2/week)
Every check-in, point award, and redemption feeds the algorithms automatically.
Every night at 2 AM, five algorithms process your data and update all scores.
Open your dashboard in the morning and see exactly which customers need attention.
Start your 14-day free trial. All AI features included. No credit card required.